Net pay Showing "0" on payslip (netpay summary item total)

Net pay Showing "0" on payslip (netpay summary item total)

When the summary item for Net Pay is showing "0", this issue/error occurs when a bank change (ref link:https://learn.hrplus.net/m/75835/l/1561795-how-do-i-change-a-bank) was not performed for an employee.
note: Option 19 Standard Pay Slip was used for testing of the issue.

ref screenshot displaying net pay summary item total as zero despite their is a value for netpay


ref screenshot of the cycle change entered in cycle for the subject employee


ref screenshot of Option 19 Standard Pay Slip (Year to Date) showing the summary item for netpay now reflecting the correct information.


    • Related Articles

    • How to add messages on the employees payslip ( By pay group and by employee)

      To add notes in the payslip for specific employees or general,   Please navigated to Power pay>> Pay Cycles>>Pay Cycles. Select the paygroup and the pay year and "submit" Expand the cycle that you would like to add the message with the plus (+) sign ...
    • How to Change the Bank Account Type for the Employee?

      In order to change the Bank Account type, you will need to enter a cycle change as follows  Other:  C = Checkings  S = Savings  L = Loan  CC = Credit Card I = Investment
    • Why must I be careful when generating the Pay Cycles?

      When pay cycles are being generated, there is an option on the screen from which you must select "Cycle Month Determined By" with options Start Date, End Date and Pay Date.  The default is Pay Date as it has always been in every version of the ...
    • 02. HRplus Release Notes 29 Jan to 10 March 2019

         Release Notes Release Number:        2019.01.02 (Year.Quarter.Month) Development Period:  29th January 2019 to 10th March 2019 Release Closed:          10th March 2019 NOTE:  The numeric ID that is used to identify each item is of no significance ...
    • 03. HRplus Release Notes 10 Mar to 1 April 2019

      Release Notes Release Number:        2019.01.03 (Year.Quarter.Month) Development Period:  10th March 2019 to 1st April 2019 Release Closed:          1st April 2019 ​ NOTE:  The numeric ID that is used to identify each item is of no significance to ...