Net pay Showing "0" on payslip (netpay summary item total)

Net pay Showing "0" on payslip (netpay summary item total)

When the summary item for Net Pay is showing "0", this issue/error occurs when a bank change (ref link:https://learn.hrplus.net/m/75835/l/1561795-how-do-i-change-a-bank) was not performed for an employee.
note: Option 19 Standard Pay Slip was used for testing of the issue.

ref screenshot displaying net pay summary item total as zero despite their is a value for netpay


ref screenshot of the cycle change entered in cycle for the subject employee


ref screenshot of Option 19 Standard Pay Slip (Year to Date) showing the summary item for netpay now reflecting the correct information.