Overview of the HRplus Mobile App

The HRplus Mobile App provides employees with easy, on-the-go access to essential HR services directly from their mobile devices. Available on both iOS and Android through the HRplus Launch app, it enables employees to manage their profiles, view payslips, check leave balances, and track attendance. The app also streamlines processes such as accessing schedules, receiving important notifications, and viewing training sessions. With secure login options, including Single Sign-On (SSO) and two-factor authentication, the HRplus Mobile App enhances employee engagement by making HR resources easily accessible anytime, anywhere.

While the mobile app provides a selection of key features, as is standard with mobile apps, full functionality is available through the Employee Self Service (ESS) Portal accessed via desktop. Employees can use the same login profile for both platforms, allowing seamless access to the complete suite of HR services.

A Guide to Using the HRplus Mobile App

HRplus Mobile App Updates: What's New?

This article provides a summary of recent updates to the HRplus Mobile App, focusing on key enhancements. These updates include new features, fixes and improvements designed to improve both user experience and the effectiveness of the module.

August 16th – September 13th, 2024

1. Mobile Leave Request: Introduced a new feature for submitting leave requests via the HRplus mobile app, streamlining the approval process. Read more here.

November 4th – December 12th, 2023

1. Submit Punch: Added functionality for submitting punch records directly from the HRplus mobile app, simplifying timekeeping. Read more here.

October 8th – November 4th, 2023

1. Leave Entitlement & Submit Punch: Updates for checking leave entitlements and submitting punches via the mobile app, improving user accessibility.

Read more here.

How to Access the HRplus Mobile App on iOS and Android

HRplus Mobile App

The Self-Serve Mobile app is available to all employees on both iOS and Android devices through the HRplus Launch app, which can be downloaded from the Apple App Store or Google Play Store. Follow the steps below to access the app.

Step 1: Install the "HRplus Launch" app

Android and iOS users can locate HRplus Apps in their respective app stores by typing it in the search bar. Simply tap Install and wait for the app to download and install on your device.

Step 2: Open HRPlus Launch app and scan your Organisation's QR Code

When opening HRPlus Launch for the first time, users will be prompted to grant permissions. The initial request is for access to Photos, followed by a request for Camera access. Granting camera access enables QR code scanning and camera functionality within the app. After selecting Allow, an alert will notify users that the camera is about to activate. When prompted, simply scan the QR code provided by HRplus to connect the mobile app to your company’s data.

Step 3: Install "Self Serve Mobile" on the "HRPlus Launch" App

After connecting with the QR code scanner, tap the Manage/Add button to go to the Apps to Install screen. From the list, select Self-Serve Mobile and wait for it to install. Once complete, you can now access the Self-Serve Mobile app.

Next you can review How do I Log in to the Mobile App?.

How to Log in to the HRplus Mobile App

Logging in the Employee Self Service

This section provides an overview of the features and screens available in the HRplus Employee Self Service app.

Step 1: Flash Screen

When you open the HRplus Employee Self Service App for the first time, a splash screen displaying the "HRplus Software" logo will appear. After a few seconds, the app will automatically navigate to the login screen within approximately 8 seconds.

If 8 seconds pass, text will appear below the "HRplus Software" logo, prompting you to swipe left to proceed to the login screen.

Step 2: Login Screen

Step 3: Forgot Password

If you forget your password, enter your username and click the "Forgot Password" link. This will send an email to the address associated with your username, guiding you to a screen to reset your password. On this screen, enter your new password in the "New Password" field and confirm it in the "Confirm Password" field. Finally, enter the secret key sent to your email in the "Secret Key" field to complete the process.

Step 4: Single Sign-On

When using Single Sign-On (SSO), users are directed to a screen where they can log in with their company email address and password. The sign-in screen’s appearance may vary based on the email provider, such as Zoho or Microsoft Active Directory. Upon successful sign-in, if only one account is linked to the email address, users will be logged in directly and won’t need to re-enter their email address for future SSO logins.

If the email address is associated with multiple accounts, users will be prompted to select the account they wish to access. Note that using SSO resets the regular password, so users will need to use the Forgot Password feature if they wish to log in without SSO in the future.

How to Log out of the Mobile App

Logging out of the Mobile App

To log out of the app on your mobile device, follow the steps below.

Log Out of the Mobile App

How to Access Company Events and News on the Mobile App

Events and News

Access all company events and news updates in one place.

How to Use Messages in the Mobile App

Step 1: Check Message Inbox

Step 2: Send Message

Step 4: Mark All Read

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How to View My Payslip in the Mobile App

My Payslip

Employees can access all their payslips, organized by year and date, with the most recent payslip displayed at the top of the search filter for easy access.

Step 1: View My Pay Slips

Step 2: Review Payslip Details

 Mobile App: Leave

Request Leave or Time Off

Employees can submit requests for leave or time off as needed.

Step 1: Navigate to Request Leave

Step 2: Verify Leave Entitlements

Step 3: Select Duration Type

Step 4: Enter Amount Requested

How to View My Leave History in the Mobile App

Leave History

Employees can view all leave taken by year and leave type.

Step 1: Navigate to Leave History

Step 2: Filter By Year and Leave Type

Step 3: View the Leave Request Details

How to View my Pending Request in the Mobile App

Pending Requests

Employees can view all pending and approved requests.

Step 1: Navigate to Pending Requests

Step 2: View Pending Requests

Step 3: View (Approved) Pending Request

How to View My Leave Entitlements in the Mobile App

My Leave Entitlements

Employees can view their available leave balances, including all leave types that carry over to the next period (cumulative) and those that need to be used within the current period (non-cumulative).

Step 1: Navigate to My Leave Entitlements

Step 2: View Cumulative Leave Entitlements

Step 3: View Non-Cumulative Leave Entitlements

How to Check My Leave Balance in the Mobile App

Leave Balance

Employees can view their available leave balances for all leave types.

Step 1: Navigate to My Leave Entitlements

Step 2: View Leave Balance

Step 3: View Leave Balance Details

Mobile App: Schedules

How to View My Work Schedule in the Mobile App