‌Manager Self-Service Module FAQs

‌How do goals work in HRplus?

HRplus utilizes a Balanced Scorecard approach for:

• Goal Setting,

• Incorporating Financial,

• Business,

• Customer and,

• Internal Process Perspectives.

Goals are established at various levels, including company, division, department, section, and employee, ensuring alignment across the organization.

Managers can set goals for their employees, who can then track progress and provide updates via progress reports in the system.

Goals can be linked to performance appraisals, allowing for a holistic evaluation of employee performance.

‌What are the steps involved in conducting a performance appraisal in HRplus?

HRplus offers a competency-based and goal-oriented performance appraisal system. The process involves:

1. Setting up appraisal parameters, defining rating standards, creating appraisal forms, initiating the appraisal event, and conducting the appraisal itself.

2. Employees can be appraised on a combination of goals, competencies, and primary job responsibilities.

3. HR administrators oversee the setup and management of appraisal events, while managers conduct the actual reviews.

‌How does the 360 Multi-Rater feedback system work?

The 360 Multi-Rater module allows for a comprehensive performance evaluation where feedback is gathered from multiple sources, including peers, supervisors, and subordinates.

Teams are established, and feedback questions are defined. Team members then rate each other anonymously, providing valuable insights into an individual's performance from various perspectives.

This feedback is then compiled into a report that can be used for developmental purposes.

‌How can managers request new staff through HRplus?

1. Managers can initiate staff requisitions directly through the MSS module.

2. The process involves specifying the:

   1. Job Title,

   2. Department,

   3. Required Skills and,

   4. Other relevant details.

3. Once submitted, the request is routed to HR personnel for approval and further processing.

4. The system also allows managers to track the progress of their staff requests and receive updates on the recruitment process.

‌How are performance appraisal scores calculated in HRplus?

1. Appraisal scores are calculated based on a weighted average system that takes into account the employee's performance on goals, competencies, and primary job responsibilities.

2. Each appraisal type is assigned a weight, and the employee's score for each type is multiplied by the corresponding weight.

3. These weighted scores are then added together to arrive at the final appraisal score.

‌What are Adjustable Targets in HRplus and how are they used?

1. Adjustable Targets provide flexibility in goal management, allowing managers to modify existing targets as needed due to changing circumstances or priorities.

2. Instead of overriding the original targets, adjustments are entered as new records.

3. The system automatically recalculates and updates the total target, ensuring that performance tracking reflects realistic and current expectations.

‌What are Goal Dependencies in HRplus and why are they important?

1. Goal Dependencies are events or factors that may hinder the completion of goals.

2. Managers can use HRplus to identify and document dependencies for each goal, assign responsibility for resolution, and track progress.

3. By proactively managing dependencies, managers can mitigate potential obstacles and improve the likelihood of goal achievement.